Privacy Policy

Privacy Policy

At MGM Hospital Patna, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our hospital services or visit our website.

1. Information We Collect

MGM Hospital may collect personal information when patients or visitors interact with our hospital or website. This information may include:

• Name, phone number, and email address
• Patient medical information necessary for treatment
• Appointment details and consultation records
• Contact details submitted through website forms
• Technical information such as IP address, browser type, and device information

This information is collected only when voluntarily provided by users or when required to deliver medical services and improve patient care.

2. Use of Information

The information collected is used for the following purposes:

• Scheduling and managing patient appointments
• Providing medical consultation and healthcare services
• Improving hospital services and patient care experience
• Responding to patient inquiries and support requests
• Sending important updates related to healthcare services

MGM Hospital uses this information only for legitimate healthcare and administrative purposes.

3. Patient Confidentiality

We strictly maintain patient confidentiality in accordance with healthcare standards and ethical medical practices. All medical records and patient information are securely stored and accessed only by authorized medical professionals and hospital staff who require the information for treatment or administrative purposes.

4. Data Security

MGM Hospital implements strong security measures to protect personal and medical information from unauthorized access, misuse, or disclosure. These measures include secure servers, restricted system access, and data protection protocols to maintain the confidentiality and integrity of patient information.

5. Sharing of Information

We do not sell, rent, or trade patient or visitor information to third parties. Information may only be shared in the following situations:

• With doctors, specialists, or medical staff involved in patient treatment
• When required by law, government authorities, or legal obligations
• With authorized medical partners or laboratories involved in patient care

All such sharing of information is done responsibly and only when necessary.

6. Cookies and Website Analytics

Our website may use cookies or analytics tools to understand visitor behavior and improve website functionality. Cookies help us analyze traffic patterns and enhance user experience. Users can choose to disable cookies through their browser settings if preferred.

7. External Links

Our website may contain links to external websites for informational purposes. MGM Hospital is not responsible for the privacy practices or content of those external websites.

8. Changes to Privacy Policy

MGM Hospital reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page to ensure transparency regarding how we protect and manage user information.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact MGM Hospital Patna through our official communication channels.

We value the trust placed in us by our patients and remain committed to maintaining the highest standards of privacy, security, and ethical healthcare practices.